Over the course of the next 30-days, it’s your mission to find at least two role models of excellent service. One of those can be within the martial arts industry and one can be outside of the industry.
Chances are you’ll find more role models of how not to achieve excellence, as there is indeed a massive difference between good service and excellent service. It is a wide gap, almost as big as the giant distance between a professionally trained staff and an untrained one.
By taking the Six Action Steps defined in this report, you have begun the process of building a bridge between the two. Tony Robbins calls it: “Taking massive action.” After taking massive action – you see what happens, adjust your course if need be — and then take more action.