Communication is vital in all relationships—whether with our spouse, kids, or employees. It's crucial to communicate your expectations clearly to keep everyone aligned and ensure your needs are met. Here’s how to effectively communicate with your staff:
New Employee Orientation When hiring new employees, set the relationship on the right foot by communicating specific expectations. Discuss punctuality, involvement in marketing and sales, grooming standards, and any other crucial policies. Make sure they understand the evaluation criteria and are comfortable reaching out with questions or concerns.
Hold Weekly Staff Meetings Weekly staff meetings are essential for staying on top of school activities. Begin by reviewing the previous week’s progress and addressing any shortcomings. Discuss goals and strategies for the upcoming week, and address any general performance issues. This keeps everyone informed and aligned.
Performance Evaluation Conduct regular performance evaluations, typically after a 90-day probation period for new hires. This is an opportunity for both self-evaluation and feedback. Discuss areas where the employee excels and where improvement is needed. Ensure the employee signs the evaluation form to avoid future confusion.
Key Areas for Evaluation:
- Appearance: Always sharp; Usually neat; Needs improvement.
- Punctuality: Never tardy; Occasionally tardy; Frequently tardy.
- Sales Skills: Excellent; Good; Needs improvement.
- Attitude: Excellent; Good; Needs improvement.
- Motivation: Always enthusiastic; Usually enthusiastic; Occasionally enthusiastic.
- Follow-Up: Excellent; Good; Needs improvement.
Conclusion By setting clear expectations, maintaining open lines of communication, and regularly evaluating performance, you can create a motivated and effective team that contributes to the success of your martial arts school.
